Meet Susan Coughlin
Susan is the owner of Made in the Shade of the Lowcountry which offers the best window coverings in the industry at affordable prices. She has over 17 years of sales experience with Pearson Education, the world’s largest education company, where she sold science and math-based tutorial software and textbooks. Susan has always had a talent for design, however, and is ready to offer her years of sales experience and devotion to customer service to the people of the Lowcountry. She enjoys bringing the showroom to you with personalized consultation and shop-at-home convenience. Susan has a proven track record for personalized care and dedication to her clients and her work. Call her today for expert design advice and a free in-home consultation!
Complete with free measuring and estimates, Made in the Shade of the Lowcountry allows you to see the latest window coverings in a wide variety of styles, in your own environment. The in-home consultation enables you to see how light, room colors and furnishings affect your options and choices.
Made in the Shade of the Lowcountry provides quality, name-brand window coverings and every purchase is backed with a manufacturer’s limited lifetime warranty. So, let us provide you with the most pleasant window covering shopping experience ever!
Our business model is designed with our complimentary, in-home consultation in mind. We’ll sit down for a few minutes to talk about what you’re interested in seeing, and then bring in the samples so that you can make an informed decision. No matter your product choice, our first goal is to make certain that you are completely comfortable – and educated – with your window covering choices. What sets us apart is that every one of our highly trained, local franchisees are committed to offering you the perfect solution for your windows.
We are proud to stand by our five-point value system, part of our commitment to offer genuine value with every single product we sell:
- Quality: Every single product we sell is made of top-quality materials by the best and most experienced window covering companies in the world. We sell the best because they make the best.
- Customization: Just because every window needs to be covered doesn’t mean you should do what everyone else does. Make each window yours – dare to be different. We make it easy!
- Service: We back up every sale with service. Our goal is to provide stellar care after the sale because every client is a story, and we want your story to be as amazing as your window coverings.
- Warranty: Everything we sell is covered by our manufacturers’ generous warranties. Most of our products carry a limited lifetime warranty. So, not only will we back up our own sales with service down the road, we also work with our trusted vendor partners who back up everything they manufacture. This is peace of mind like no other.
- Price: We all know that price doesn’t always equal value, but when we back it up with the best products and the best warranties in the business, we’re offering great value at a great price. Guaranteed.
Our goal is simple: A comfortable shopping experience where you are able to make informed, educated decisions about your window fashion needs.